Account Usage Waldonet offers various internet dialup accounts. These accounts give you immediate access to the Internet. You have full access to all the resources of the Internet when you need them, and all for one single, fixed monthly rate. However, our single user dialup accounts are not leased lines or dedicated connections. Some restrictions do apply to these accounts: Reasonable Attended Use Our goal at Waldonet is to provide you with the highest quality service available, so you may perform whichever tasks you wish while online. We understand that some activities can require occasional longer sessions. However, accounts that remain connected for long periods of time, with little or no data being transferred, use valuable resources needed for continued success of our no busy signal policy. Excessive Usage Our dialup accounts are not leased-line or dedicated-line accounts, and should not be used as such. Users who average more than 8-10 hours of online use a day will be asked to curb their usage or upgrade to a dedicated service account. Idle Timeouts Accounts which are idle for 15 minutes will automatically be logged out by the server. The term idle applies to TCP/IP traffic being passed over the connection. For example, if you are connected, but working off-line composing an e-mail message for more than 15 minutes, your connection will be dropped. The 15-minute idle timeout can not be guaranteed, however. There are many types of Internet software that can keep an idle connection open by sending a 'test' packet to our modem. It is safest to manually close the connection when finished with your online activities, rather than to depend on the timeout. If you believe your connection is not being terminated after 15 minutes of inactivity, please contact Support. Checking Mail Waldonet operates the most modern and efficient mail servers available. We offer the fastest, most efficient e-mail service possible. Repeated checking of mail at short intervals places an unnecessary burden on the servers. It can also cause problems with your mail file on our server, affecting your ability to get your e-mail. If you configure your e-mail program to automatically check mail, Waldonet recommends that you set the interval over 15 minutes. If you repeatedly check mail at short intervals for extended periods of time, you will be asked to either change the interval or disable the automatic mail checking. Email was designed to move a large number of small text files around the Intranet very quickly. Large e-mail attachments slow down the performance of the mail server, and they can cause problems with your mail program that could prevent you from getting your mail. Waldonet requests that you limit the size of your messages to under10 megabytes per message and that your e-mail program should be configured to remove mail from the server after it is read. If you need assistance in configuring your e-mail program, please contact Waldonet Support. Single User Accounts All dialup accounts are single user, single session accounts. Use of an account by someone other than the account owner or a member of the immediate household will be considered grounds for immediate account termination. Older Waldonet Accounts The above guidelines apply to all Waldonet dialup accounts, both past and present. It is the customer's responsibility to make sure that these policies are observed. Dialup usage information can be found at http://www.waldonet.net.mt/winter.htm . You will need your Waldonet user name and password.

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